How to recognise a good SAP Business One partner
Seven criteria that matter when choosing a partner, and why the working relationship itself matters just as much to us. SAP Business One since 2008, SAP partner and authorised reseller.
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The software is the same with every partner
SAP Business One is the same product with every partner, and SAP sets the licence prices as list prices. What differs is everything around it: how the project is run, how quickly someone responds during operation, and whether the partner can develop further on its own. This page shows what matters when choosing a partner. What the software itself can do is described on the SAP Business One page.
Seven criteria for choosing your partner
For each criterion you will find what to look for and how we handle it. That way you can see how we work.
1. Partner status: may the partner sell licences?
Not every consultant who implements SAP Business One is authorised by SAP to sell licences. Then licence and implementation come from two contractual partners, and with questions about the licence or the maintenance contract you end up caught in the middle.
With us
RConsult.biz is an SAP partner and authorised reseller of SAP Business One. Licences, implementation and support come from one source, and the licence prices are published on our pricing page.
2. Experience with SAP Business One, not with ERP in general
SAP Business One is a product in its own right, with its own database logic, its own extension technology and its own licensing rules. Experience with another ERP helps little there. Ask how many Business One projects the partner has done and whether they know both databases, SAP HANA and Microsoft SQL Server.
With us
SAP Business One since 2008, more than 100 projects and more than 40 client companies, on SAP HANA and on SQL Server. We offer the move to HANA as a fixed-price HANA migration.
3. Response times in writing
Whether a partner is good only becomes clear in operation: when month-end closing is stuck or a posting does not go through. So get a commitment on how quickly they respond to a system outage, and ask to see where that is set out.
With us
Support packages from 620 EUR per month with included hours and target response times: two working hours for a system outage, and between one working day and two working hours for a malfunction, depending on the package. Without a package we work on a time basis. The details are under Support.
4. Clear prices before the project
With billing by effort, you carry the risk of every delay. A fixed price shifts that risk to the partner, but requires the scope to be clarified properly beforehand. Also check whether data migration, interfaces and training are in the quote, because they are what is missing most often.
With us
The implementation costs a fixed price that we set individually from your requirements before the project starts. Data migration, interfaces and training are part of our quotes. You will find four example calculations on the pricing page.
5. In-house development, not just configuration
Sooner or later the standard is not enough at some point. Then what counts is whether the partner can develop on its own, for example via the DI API and the Service Layer, and whether they maintain their extensions across version upgrades.
With us
Seven add-ons of our own, from payroll to connecting AI agents, plus custom extensions for clients. The add-ons with prices are listed further down, all other solutions under Add-on solutions.
6. Industry knowledge and references
A partner who knows your industry asks the right questions before things get expensive. Ask for clients from your industry and, if possible, talk to one of them, not just to sales.
With us
Our focus is on trade, manufacturing, services, and energy and medical technology. What clients say about working with us is shown further down this page.
7. Short paths instead of a hotline
Especially after go-live, what counts is how quickly you reach someone who knows your system. Large firms have more people, smaller teams shorter paths.
With us
A specialised team of more than ten people, based in Lehrte near Hanover with a location in Denmark. Consulting in German and English, on site or remotely. More about us under Company.
Already have a partner and not happy? How a partner switch without system downtime works is described on a separate page.
When we are not the right fit
A good partner also tells you when they are not the right fit. For us, that is the case here:
- You are looking for a different ERP
- We work exclusively with SAP Business One. For SAP S/4HANA, Business Central or Odoo you are better served by another partner.
- You need a hotline around the clock
- Our response times apply in working hours. We do not offer shift operation with on-call cover at night and at weekends.
- Your old system should live on one to one
- We work close to the standard and tell you when an adjustment costs more than it brings. If you want to rebuild every habit, you will not be happy with us.
- Only the lowest entry price counts
- We include data migration, interfaces and training from the start. That rarely makes our quote the cheapest, but it saves you the change requests.
What criteria cannot capture
In the end you work with people, often for many years. That is why the working relationship itself matters at least as much to us as any of the criteria above. We meet you as equals, raise problems openly and are glad with you when everything runs smoothly after go-live.
Long-term partnerships matter more to us than quick deals. If SAP Business One is not right for you, we tell you so. And if it is, we stay by your side with support, optimisation and further development for as long as you want.
Whether the chemistry is right is best found out in conversation. That is why the first strategy call is free and non-binding.
As equals
You talk to consultants, not to sales. No jargon, no upselling.
Honest
We also tell you what you do not need. And if something goes wrong, you hear it from us first.
Long-term
Go-live is not the end. We are there for you for as long as you want.
Partner status and experience in numbers
RConsult.biz is an SAP partner and an authorised reseller of SAP Business One, so licences, implementation and support come from one source. The experience behind it: SAP Business One since 2008, more than 100 projects and more than 40 client companies.
| Item | Details |
|---|---|
| SAP status | SAP partner and authorised reseller of SAP Business One |
| Experience | SAP Business One since 2008, RConsult.biz GmbH since 2019 |
| Projects | more than 100 |
| Clients | more than 40 companies |
| Team | more than 10 people |
| Locations | Lehrte (Germany) and Sydals (Denmark), plus RConsult.biz LLC in Wyoming (USA) |
Our own add-ons and their prices
Seven add-ons for SAP Business One come from our own development. All prices net of VAT.
| Product | Purpose | Price |
|---|---|---|
| AbgrenzungPro | Accruals and deferrals | from 79 EUR/month |
| PayrollPro | Payroll directly in SAP Business One | from 149 EUR/month |
| PayrollImport | Import payroll postings from Sage and DATEV | from 89 EUR/month |
| ClockodoConnect | Bring clockodo times into SAP and invoice them | from 149 EUR/month |
| Validation Guard | Rule-based document validation | from 9.50 EUR per user/month |
| RC.AI | Operate SAP by chat | from 19 EUR per user/month |
| RC.MCP | Connect SAP Business One securely to AI agents | from 119 EUR/month |
Industries we know
Trade
Wholesale and retail, online commerce
Manufacturing
One-off and serial production, mechanical engineering
Services
Consulting, IT services, project business
Energy & medical technology
Regulated industries with specific requirements
Frequently asked questions about choosing an SAP partner
How do I recognise a good SAP Business One partner?
Does SAP Business One cost the same with every partner?
Is RConsult.biz an official SAP partner?
How long has RConsult.biz been consulting on SAP Business One?
In which regions is RConsult.biz active?
Which industries does RConsult.biz serve?
How big is the RConsult.biz team?
Does RConsult.biz also support existing customers of other SAP partners?
What services does RConsult.biz offer?
What are RConsult.biz's own products?
Can I get to know RConsult.biz without any obligation?
Let's talk about your plans
Free consultation – 30 minutes well spent.
Or give us a call: +49 5132 8634510
Related terms in the glossary: Authorization · Formatted Search
What our clients say
The partnership-oriented and professional collaboration with RConsult impressed and convinced us. Over the past years we have run larger projects that produced very good results.
In our joint projects, working with RConsult is always marked by sound judgement and real expertise. Implementation always happens on schedule and within the agreed budget.
RConsult combines deep SAP Business One knowledge with strong SQL skills and a real grasp of complex processes. Thanks to that experience we can view our balance sheet and KPI reports across all our worldwide companies, fully automated and just in time.
