Friction with your SAP partner? Talk to them first – we help if things still don't move forward.

Name: Switch SAP Business One Partner | RConsult.biz
Brand: RConsult.biz

An open conversation with your current partner resolves most issues. If that no longer works, we support you fairly and transparently with the takeover.

Talk to us – no obligation How the switch works

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Does this sound familiar?

Communication feels sluggish at times

Sometimes it takes a while until questions get answered. Often a clarifying conversation with your current partner already helps.

Changing contacts

When new contacts keep taking over, knowledge sometimes gets lost. An open conversation about expectations can often solve this.

Rising costs without added value

Every adjustment requires a new quote? Raise it openly with your partner – transparency can often be restored later on.

The first step is always a conversation with your current partner. Many problems can be resolved when expectations and communication are right. We explicitly recommend it – even if it means you stay together.

How the switch works

Clarifying conversation

Before it comes to a switch, we recommend: talk openly with your current partner about the problems. Often it is about misunderstandings, not the partner themselves.

Strategy call

We talk about your system, your pain points and your expectations. Free and without obligation.

System handover

We analyse your SAP Business One, document customisations and take over support.

Onboarding

Our team gets to know your system – your processes, your interfaces, your specifics.

Ongoing support

From now on you have a dedicated contact. Fast response times, transparent costs.

What changes after the switch

A small team that knows you

We are a small team – you always reach someone who knows your system and can help you right away.

Fast response times

No more waiting for weeks – we handle your request as quickly as possible.

Transparent costs

No surprises on the invoice. You know upfront what it will cost.

Frequently asked questions about switching partners

Shouldn't I talk to my partner first before switching?

Yes, absolutely. That is always our first advice. A switch is the last step, not an end in itself. We support you once you have already gone down that path or it demonstrably does not work.

Will I lose my data when switching partners?

No. Your SAP B1 database belongs to you. We take over the system directly – no data loss, no detours.

How long does the switch take?

Usually 2-4 weeks, depending on the complexity of your system. Your daily business keeps running throughout.

What does switching partners cost?

The handover is calculated transparently. In the strategy call we discuss the effort and you get a clear quote – no hidden costs.

Does SAP need to be involved?

Switching your consulting partner does not require approval from SAP. We handle all administrative steps.

What if my current partner does not cooperate?

That rarely happens – most things can be resolved in a direct conversation. If it still does not work out, we can take over your system even without the previous partner's active involvement. But that is the last step, not the first.

Do I need to buy a new SAP licence?

No. Your SAP licences belong to you and remain valid. When switching partners, only the consulting partner changes - not the software or the licences.

How do I tell that the collaboration with my SAP partner no longer fits?

Possible signs: long response times, frequently changing contacts, costs without visible added value. Raise these points openly first – collaboration can often be improved. Only if nothing changes despite the conversations is it worth looking at alternatives.

Will knowledge about our system configuration be lost during the switch?

Not with a clean handover. At the start we conduct a systematic analysis of your system: customisations, interfaces, add-ons, individual adjustments. This way we build our own understanding - regardless of whether the previous partner cooperates or not.

My SAP partner is no longer responding - what should I do?

We always recommend seeking direct, personal contact first – repeatedly if necessary. If that really does not lead anywhere: you are not tied to your partner. A switch is possible at any time, without SAP approval and without changing your system.

Is there a transition period with dual support?

Usually not necessary. We analyse your system independently and take over support seamlessly. If desired, a parallel phase is possible.

What does RConsult.biz do differently when it comes to support?

We are a small team - when you call, you reach someone who knows you and your system. That makes communication faster and solutions better.

Can I get to know RConsult.biz before committing to a switch?

Yes. The free strategy call is non-binding. We discuss your situation and you decide afterwards whether you want to switch.

Does RConsult.biz also support custom extensions and add-ons?

Yes. We take over and support custom developments, DI API integrations, coresuite and cks products, and also offer our own add-ons.

Unsure how to move forward?

Let's talk – no strings attached, whether it ends in a switch or not.

Talk to us – no obligation

What our clients say

"Die Zusammenarbeit mit RConsult ist in unseren gemeinsamen Projekten immer geprägt von hohem Sach- und Fachverstand. Die Umsetzung erfolgt immer im Zeitplan und mit dem abgestimmten Budget."

Heiko Szendeleit

Geschäftsführer, CP Wave GmbH

SAP Business One Projekte

"Wir hatten massive Probleme im Prozessablauf zwischen den einzelnen globalen Mandanten. Diese wurden durch RConsult schnell und funktional einwandfrei behoben, wodurch der interne Arbeitsaufwand pro Projekt massiv reduziert werden konnte."

Sven Pieninck

Senior Projektmanager, aspiria nonfood GmbH

Prozessoptimierung · Multi-Mandant

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